Sutton group-norland realty
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Dear Brent And Bobbi
We at Sutton group-norland realty are continually striving to improve the high standard of service we provide to our clients. It would greatly assist us in our efforts if you could share some of your opinions regarding our recent transaction, for we are truly committed to providing the most professional service possible.
I would appreciate your feedback in the following areas:
Our general real estate knowledge: Excellent.
Our overall effectiveness: Excellent- could not have been happier
Our efficiency in keeping you informed: Nic promptly answered each and ever single question
Our courtesy: Excellent
Our promptness in returning your Calls: I think I had to leave one message and it was answered within an hour, the other times I called I talked right away to the agent,
Your overall rating of our firm: 10 out of 10 100%
Your comments are welcomed: I would recommend Nic to any of my friends, and if we ever need to sell again I will be calling Nic
If I could ever assist you in any way?
You can reach me any time on my Cellular 221-8888
May we use you for reference yes (x) No ()
Would you give me a letter of recommendation? Yes
Thank you very much.
TO WHOM IT MAY CONCERN:
Mr. Nic Tupone has been our realtor since early 2001. He assisted us with both the purchase of a house and the sale of the same house.
We have found Nic easy to work with. He is pleasant, courteous and professional and hard-working. His knowledge and experience in real estate is an excellent asset.
He would answer our question but he also always made sure that the final decisions were our own. Nic is concerned about making good decisions but also about being ethical in the process.
We would be happy to recommend his service for anyone who is buying or selling a home.
Sincerely, Joanne and Ken